Spam Act 2003 compliance
Consent for SMS & email outreach
The Spam Act 2003 regulates commercial electronic messages — SMS, email, and instant messaging. If you use AutoCall for messaging, it helps you meet the Act's consent, identification, and unsubscribe requirements.
Australia · Spam Act 2003
- Consent capture & records on request
- Sender identification in every message
- Automated unsubscribe handling
- Australian data residency & on-premise options
What the Spam Act requires
The Spam Act 2003 sets rules for consent, identification, and unsubscribe in commercial electronic messages sent to Australians.
Consent
Commercial electronic messages (SMS, email, instant messaging) require the recipient's express or inferred consent.
Sender identification
Messages must clearly identify the sender and include accurate contact information.
Functional unsubscribe
Every commercial message must include a working, low-cost way to unsubscribe, honored promptly.
How AutoCall helps you comply
AutoCall gives your messaging the consent, identification, and unsubscribe controls the Spam Act expects.
Consent capture & records
AutoCall can capture and store consent tied to each contact, giving you a basis for the messages you send. Available on request.
Sender identification
Message templates can include the required sender identification and contact details on every send.
Automated unsubscribe handling
Unsubscribe requests are captured and added to your suppression lists automatically so contacts aren't messaged again. Available on request.
Compliance controls available on request
Consent capture, sender identification, and automated unsubscribe handling can be enabled for your account on request, with Australian data residency and on-premise deployment available. Talk to our team to set it up.
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