Outbound Campaigns

Automated Calling for Sales & Marketing

Boost your sales and marketing efforts with automated outbound campaigns, predictive dialing, and intelligent call routing to maximize agent productivity.

Outbound Campaigns Dashboard

Powerful Outbound Campaign Management

Campaign Definition

Create comprehensive campaigns with phone number lists, participating outbound queues, and scheduled start/end dates and times for precise campaign management.

Predictive Dialing

Automated outbound calling system that connects answered calls directly to available agents, maximizing contact rates and agent talk time.

Queue Integration

Seamless integration with outbound queues only, ensuring agents can handle both inbound and outbound calls based on their queue assignments.

Hold Management

When agents are unavailable, connected callers are placed on hold with music until the next agent becomes available, ensuring no lost opportunities.

Outbound campaigns driving sales growth

How Outbound Campaigns Boost Your Revenue

Increased Contact Rates

Predictive dialing maximizes agent talk time by connecting only answered calls, improving efficiency by up to 300%.

Revenue Growth

Automated campaigns enable consistent lead follow-up and customer outreach, driving measurable sales increases.

Reduced Agent Downtime

Eliminate manual dialing and waiting times, allowing agents to focus on conversations and closing deals.

Campaign Intelligence

Schedule campaigns for optimal times and track performance metrics to continuously improve results.

Explore Other PBX Features

Discover how our complete PBX solution enhances every aspect of your call centre operations.

Browser-Based Calling

WebRTC technology with headset and USB phone support.

Queue Management

Create and manage inbound/outbound queues with agent assignments.

Live Monitoring

Real-time dashboard showing queue status and agent activity.

Inbound Routing

Intelligent call distribution with IVR integration.

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